Frequently Asked Questions

If you are tired of cleaning the mess caused by the over usage of toilet papers and hace concern over the threat of diseases and infections which may be commuted by using the public toilets or by sharing your personal toilet with others, then our company brings a perfect and simple solution to your such hygiene concerns.

NO! That’s the biggest USP of our product. Jido Toilet Seats are the Toilet Seat covers which are designed to fit your existing toilet seats. They are very easy and simple to install and are portable too.

The Jido Toilet Seat covers provide a hygienic toilet environment because of the Sanitary film wrap which are used to cover the seat while some use it and this wrap changes after each use thus every time a fresh and hygienic wrap is there to cover your toilet seat. When this cover is rolled or changed automatically by just pressing a button on Jido Seats or by waving your hand in front of a installed proximity sensor, and while it is changed/rolled to other side it gets automatically disposed to ensure that it is not reused. So, these covers are consumables with the seat usage and thus the roll of the wrap is need to be changed once it is totally exhausted. That is when you require new cartridge roll of these sanitary wraps.

A red line will appear when sanitary film wrap remains 2 - 3m, which reminds user to replace the sanitary cartridge. Also, in A-series of Jido Seats there is a digital display to tell the number of remaining usages. So, for those models it’s very convenient to keep your cartridge stock ready.

Absolutely YES! Jido sanitary wraps are manufactured using food grade plastic and are sanitized while packing, so safe and hygienic to use. Also they are manufactured using HDPE polymer which make it to be 100% recyclable, and to ensure their recycling we have the policy of buying back the Rolls of disposed wraps, so that we can send them to their right place.

Oh! This microcomputer is the heart and brain of our appliance, and means of this following tasks are performed with high accuracy and reliability:

  • Control the movement/rolling of sanitary wraps with high precision such that on every command exactly a length equal to single seat circumference is used to avoid any type of wastage.
  • In case of temperature maintaining seat covers this microcomputer maintains the temperature of the seat in range of 35 -45 degree celsius
  • This microcomputer is always on work to monitor the appliance functioning and displays warning in case of miscellaneous cases like:
Red Indication Light
  • Overload warning signal: LED light will stay on for 2 seconds.
  • If no loading or in case of counter wheel fault or if the cartridge roller is not installed properly: LED will remain ON continuously.
  • Low Battery warning: The LED will flash quickly.
  • Restarting interval: 6 secs (to avoid waste)
Green Indication Light (For JS100B and JS110C only)
  • Malfunctioning of Heating Device: Green LED will flash.
  • Malfunctioning of Temperature Controller: Green LED will remain ON continuously.

The RED LED on the Jido Seat may glow due to listed reasons:

  • Overload warning signal: LED light will stay on for 2 seconds.
  • If no loading or in case of counter wheel fault or if the cartridge roller is not installed properly: LED will remain ON continuously.
  • Low Battery warning: The LED will flash quickly.
  • Restarting interval: 6 secs (to avoid waste)

The GREEN LED on the Jido Seat (Provided in JS100B and JS110C models only) may glow due to listed reasons:

  • Malfunctioning of Heating Device: Green LED will flash.
  • Malfunctioning of Temperature Controller: Green LED will remain ON continuously.

Our Jido Toilet Seats are designed, keeping every requirement of yours in consideration. Thus, we have provided a battery based power back up with these covers, so that in case of Electricity failures or no connection still they can be used.

The battery is automatically charged when the adapter provided with the battery is plugged in to the socket (covered with a white waterproof cap) provided at the back of the seat pedestal and connected to the electricity supply.

In that case open the cover of the battery cabin (at the back of seat pedestal) plug out the attachment wire of the battery from the wire plug in seat, then pull the red ribbon and take out the battery, then you can get the battery charged by plugging the adapter provided into the attachment socket wire plug of the battery.

NO! Due to heavy load of heating coils in this model and safety purposes this model is nor provided with power backup.so, is works only with electricity supply.

The reason for that may be the complete drain of its backup battery. Please connect with adapter and try to reuse after few minutes. If the problem persist contact our support team immediately.

LOW Battery! Connect the adapter and continue user usage.

The problem is incurring due to problem in counter wheel. Open the cabin for FRESH Film wrap rolls in front of the seat pedestal and reinstall the film if it does not go beneath the counter wheel when installing the film, else the movement of counter wheel is obstructed due to deposition of too much dire on or across it clean it safely and reinstall the roll.

Either the cartridge used is not of the respective model or the used/disposed wrap is not rolled property on the other side resulting in to the piled up film roll. Open the cabin for USED Film wrap rolls in front of the seat pedestal and tear some length from it to reduce the piled up roll. There may also be dirt on the blade for disposing the film in the same cabin please check and if dirt is deposited on it then clean it safely with liquid or cloth.

There may be an obstruction I the line of sight for the sensor device, please remove the obstruction or install the sensor at proper place such that there is no wall or obstruction in front and very near to it.